Free, impartial legal guidance that helps you find the right way forward and supports you till the end
Every Step. Every Challenge. By Your Side.
Life doesn’t always go to plan.
Almost 7 in 10 adults in England and Wales have faced a legal issue in the past 4 years – a demand, a relationship breakdown, a housing matter, a contract gone wrong – sometimes things just don’t feel fair.
And in those moments, many people don’t know where to start; others know they need legal assistance but want to be sure they’re choosing the right solicitor.
Either way, ChallengeMy is here to help you take the right first step and give you the confidence you need to take on the legal challenges life throws at you, free of charge.
Get support now
Request a free initial consultation - without obligation
Why ChallengeMy?
We believe that when something feels unfair, uncertain or overwhelming, the tools to get clarity and the confidence to challenge should be available to those in need.
That’s why we created ChallengeMy – to make it easier for people to take action, stand up for fair treatment and move forward with the right support to help.
Our free to use service is the first of its kind in the UK and is changing the way in which people access legal solutions, providing a clear path forward, not confusion.
We make sense of what’s going on
Our UK-based consultants listen to understand what’s really happening and explain your options in plain English – no jargon and no pressure.
We help you decide whether legal support is needed and, if it is, we match you with the right specialist solicitor for your exact situation.
The right experts. The right way
Because we diagnose the issue properly from the start and match you with the best experts for your issue, you’ll only spend time and money on actions that actually move things forward.
We stay involved throughout, keeping everything on track and making sure you always feel informed, supported and in control.
- Free service
- Matched to the best solicitor for your issue, not just any solicitor
- Clear scope and direction from the start
- No duplicated conversations or wasted costs
- Stringent cost control by ChallengeMy based on its experience
- Ongoing support until resolution
And because of the strong relationships we have with our partner law firms, you’ll be treated as a much-valued client of ChallengeMy and not just another one-off case.
Why the service is free
ChallengeMy’s service is free for our customers because our partner law firms cover the cost of our involvement. This allows us to provide impartial guidance and connect you with the right solicitor without adding to your legal fees.
Our role is to make sure you start in the right place, saving you time and helping you stay in control of costs from the outset.
To find out why using ChallengeMy should not increase your overall legal cost, read our FAQs section.
Who we help
ChallengeMy is the ‘no regret’ step for anyone who feels stuck, uncertain or simply wants to make sure they’re making the right move with the best expert. If ChallengeMy were a person, they’d be the smart, steady friend who always listens, makes sense of what’s really happening, explains what you could do and stays by your side every step of the way, making sure you’re never out of your depth.
Start here if
You’re unsure whether your problem is even legal
You know you need a solicitor but want to be sure you use the right one
You want extra clarity, confidence and control
Why people trust ChallengeMy
Our values are simple
Fairness, accessibility, integrity and transparency guide everything we do.
Clarity and confidence
We exist to make the legal world easier to navigate - from very first question, right through to resolution.
Empowered and supported
We believe those who find themselves in an unfamiliar, overwhelming legal situation deserve to feel empowered and supported - not lost in a system that often feels stacked against them.
Take your first step today
If you’re facing a challenge and aren’t sure where to start, begin with a no obligation, free consultation. We’ll listen, make sense of what’s happening and help you take the right next step.
What we help with
We support people across a wide range of legal challenges — from divorce and employment disputes to accident and injury claims, neighbour disagreements and more. Whether your situation is straightforward or complex, our team will help you make sense of it and help you take the right next step.
Accident & Injury
When you’ve been hurt and need fair compensation.
Citizenship & Leaving the UK
Guidance on immigration and residency challenges.
Inheritance & Family Disputes
Support through sensitive family matters.
Neighbour Disputes
Helping you resolve conflicts calmly and fairly.
Why is the company called ‘ChallengeMy’?
The name ChallengeMy reflects what we help people do – take action when something doesn’t feel right. It’s a call to stand up, ask questions and move forward with confidence.
Each of our specialist divisions carries that same spirit, for example ChallengeMy Accident or ChallengeMy Employment – helping people take the right first step in their specific legal challenge.
Is ChallengeMy Group able to offer legal advice?
No. ChallengeMy is not a law firm and does not provide legal advice or legal services. We are not regulated by the Solicitors Regulation Authority (SRA) or any other legal regulatory body.
Our role is to help individuals and businesses understand their situation, explore their options and, where needed, connect with qualified legal professionals.
Any information we provide is for general guidance only and should not be taken as legal advice. Any legal advice will be provided by the solicitor you choose to engage.
Using our service does not create a solicitor‑customer relationship.
How does ChallengeMy Group provide support?
Please see our how it works page for further details.
Is ChallengeMy Group’s service confidential?
Yes. ChallengeMy treats all information shared in the strictest confidence.
Your privacy is protected at every stage, and the terms of confidentiality are clearly set out in the agreement you enter into with us.
Will I have to pay anything to ChallengeMy?
In most cases, no. The cost of ChallengeMy’s service is covered by our partner law firms, so there’s usually nothing for you to pay.
If you ever require additional time or support from your consultant, we’ll explain any charges, which are set out in our terms and conditions, clearly in advance. Furthermore, charges will be payable if, having been introduced to a consultant, you elect not to engage a ChallengeMy registered solicitor. Again, these are set out in our terms and conditions.
You’ll always have full control over whether to proceed and you’ll never be pressured to do so.
Will my legal costs be higher as a result of ChallengeMy Group’s involvement?
No. Using ChallengeMy should not make your legal costs higher.
There are three main reasons for this:
- Time saved – Our involvement saves your solicitor time that would normally be billed directly to you.
- Efficiency for firms – The ChallengeMy model helps solicitors make better use of their time and resources by connecting them with well‑prepared, supported customers when they have capacity.
- Cost oversight – As part of our service, we monitor the time and costs being charged by your solicitor. Because we understand what’s typical across the market, we can question anything that appears excessive and help ensure your legal costs remain fair and proportionate.
I do not live in England or Wales. Am I able to use ChallengeMy?
Yes – as long as you live in the United Kingdom, you can use ChallengeMy’s services.
At present, our support is focused on the UK, but we plan to expand internationally in the future.
What situations can ChallengeMy Group provide support in?
ChallengeMy Group’s offering is extensive by design. Regardless of the nature of the legal issue / contentious matter being faced, ChallengeMy Group endeavours to support you, the individual. ChallengeMy Group can assist in matters relating to accidents, crime, councils, employment, housing, inheritance, money, provision of goods and services, relationships, scams and travel. And everything in between.
